SHIPPING POLICY
Processing time: All items are hand-crafted and most are made to order, the time we may need to prepare an order for shipping varies, on average 1-5 business days.
Estimated shipping time: 1-7 business days
The buyer assumes all responsibility for shipping costs & fees. Shipping costs are based on the weight of contents on your order and the location to which the order is shipping. Shipping charges can only be provided once you begin the checkout process.
Please be aware that Left Coast Candle Co. is not responsible for delayed transit times once your order leaves our site. We have no control over transit times once packages are given to the mail carrier. Should your package become delayed or lost, a claim will need to be filed with the shipping carrier.
RETURN / REFUND POLICY
At this time, we cannot accept returns, however we will always strive to ensure the satisfaction of our customers. We want to provide you with the best experience possible so if you have received a damaged or incorrect item, we will happily refund or replace the item as quickly as possible if photographic proof of damage is submitted to Left Coast Candle Co. within 72 hours of delivery. To submit a photo or request, please visit the Contact Us page.
NATURAL VARIATIONS
All of our products are hand-made out of natural ingredients and therefore there may be occasional variations in our products. These variations do not affect the integrity of our goods and will not be considered defects or damages.